Refund & Cancellation Policy

You buy a pack of credits when you want one. Nothing renews, nothing is charged automatically, and there is no notice period. Stopping is simply not buying another pack — your remaining credits stay on the account and do not expire.

One credit is consumed by one successful API call. A request that fails validation, or that fails because of an error on our side, consumes nothing — so you are never charged for a call that did not return an answer.

We will refund a purchase in these cases:

• Duplicate or accidental payment. Charged twice for the same pack, or bought a pack you did not intend to. Tell us within 7 days and we will refund it in full, provided the credits are substantially unused.
• Credits not delivered. If a payment succeeded but the credits were never added, we will either add them or refund the payment, whichever you prefer.
• The service does not work as documented. If an endpoint does not behave as its documentation describes and we cannot fix it in reasonable time, we will refund the unused portion of your balance.
• We close your account for a reason other than a breach of the Terms. Unused credits are refunded.

• Credits already consumed by successful calls. The service was delivered.
• Calls made with a key you leaked or shared. Revoking a key is immediate and free; spend before that point is real spend.
• Dissatisfaction with astrological interpretation, as distinct from a calculation that is demonstrably wrong. Classical sources disagree on method, and where a choice exists the documentation states which convention an endpoint follows — check it before buying at volume.
• Accounts closed by us for a breach of the Terms of Service.

Email admin@yogatara.app from the address on your account, with the payment reference from your receipt and a sentence on what went wrong. We aim to respond within 3 working days.

Approved refunds go back through Razorpay to the original payment method. Your bank usually takes a further 5–7 working days to show it. The corresponding credits are removed from your balance when the refund is issued.

Every endpoint can be tried from the playground with your own key, and each one costs a single credit. Testing the calls you actually need against the smallest pack is far cheaper than a refund conversation, and it is what we would rather you did.

See also our Terms of Service and pricing.